Cancellation and Refund Policy
You may cancel your booking at any time by calling us however there may be some charges applicable to it as per conditions below:
Car/Bike Cancelation - 48 hours prior to pick-up time - Full Refund ( Except Service fee of Rs 500/-
Car/Bike Cancelation Between 48 Hours - 24 Hours - 10% of Total Trip Cost or Service Fee, whichever is higher , will be charged and rest will be refunded
Car/Bike Within 24 hours of pick-up time - 20% of Total Trip Cost , Whichever will be higher, will be charged and rest will be refunded.
While on trip or Same Day Cancellation - 100% of trip cost will be payable considering number of days. No Refund will be entertained.
In case of Postponed of trip, Cancellation Policy may be changed as below.
48 Hours prior information about date change for budget & family cab- No Charge for changing in date and time
Refunds, as applicable per the cancellation policy, will be processed through the same online mode in 15-20 days. Refundable security deposit Amount will be charged, Refundable Deposit Amount Return after 20 Day. After Confirmation Online Traffic Police Challan. Please select "Refund to Bank Account" or "Refund to Wallet" options while making payment, for fast refunds.